Topkapı Palace — Frequently Asked Questions
Is this the official Topkapı Palace website?
No — Topkapı Palace is run by the Turkish Directorate of National Palaces, and its official site is millisaraylar.gov.tr. This site is an authorized point of sale: tickets here are official Istanbul.com inventory sold by Cityberry Tourism Agency, a licensed TURSAB member (licence 11745), as guided tours that include the palace entry ticket.
Do your Topkapı Palace tickets include the Harem?
Our main guided tour includes Harem access — at the palace itself the Harem is a separate add-on ticket on top of standard entry, so having it bundled with the entry ticket and a licensed guide is the simplest way to see it. A tour option without the Harem is also available if you prefer.
Do I need to book Topkapı Palace tickets in advance?
Yes — Topkapı Palace is one of Istanbul’s most visited sites and the ticket queues at the First Courtyard are long for most of the year. Booking online confirms your tour and entry in advance, so the ticket line is never your problem.
Is the ticket delivered instantly?
Yes. Your booking confirmation and mobile ticket are emailed immediately after checkout. Show them on your phone at the meeting point — no printing needed.
What are the Topkapı Palace opening hours?
Topkapı Palace is open from 09:00 to 18:00 and closed on Tuesdays. Last entry is about an hour before closing; hours can extend in high summer and change on religious holidays, so check before you travel.
Can I cancel or get a refund?
Tickets can be cancelled free of charge up to 24 hours before your visit. See our Refund & Cancellation policy for full details.